Refund policy
Return Policy:
At Leap of Faith Candle Co., we strive to provide our customers with high-quality products and exceptional service. Due to the nature of our handcrafted candles, all sales are final. We do not accept returns or exchanges unless the item received is damaged or defective upon arrival.
Damaged or Defective Items:
In the rare event that you receive a damaged or defective candle, please contact us within 7 days of receiving your order. We kindly ask that you provide photographic evidence of the damage or defect to assist us in resolving the issue promptly. Once we have assessed the situation, we will work with you to provide a replacement or refund for the damaged or defective item.
Customer Satisfaction:
Your satisfaction is our top priority, and we want you to love your Leap of Faith candles. If you have any questions or concerns about your order, please don't hesitate to reach out to our customer service team. We're here to help and will do our best to address any issues or inquiries you may have.
Thank you for choosing Leap of Faith Candle Co. We appreciate your support and understanding of our return policy. If you have any further questions or need assistance, please don't hesitate to contact us.
At Leap of Faith Candle Co., we strive to provide our customers with high-quality products and exceptional service. Due to the nature of our handcrafted candles, all sales are final. We do not accept returns or exchanges unless the item received is damaged or defective upon arrival.
Damaged or Defective Items:
In the rare event that you receive a damaged or defective candle, please contact us within 7 days of receiving your order. We kindly ask that you provide photographic evidence of the damage or defect to assist us in resolving the issue promptly. Once we have assessed the situation, we will work with you to provide a replacement or refund for the damaged or defective item.
Customer Satisfaction:
Your satisfaction is our top priority, and we want you to love your Leap of Faith candles. If you have any questions or concerns about your order, please don't hesitate to reach out to our customer service team. We're here to help and will do our best to address any issues or inquiries you may have.
Thank you for choosing Leap of Faith Candle Co. We appreciate your support and understanding of our return policy. If you have any further questions or need assistance, please don't hesitate to contact us.